Interview

Veritus Agent builds AI for consumer lending collections — 4,000 outbound calls and $50K collected in first month

Sep 10, 2025 with Joshua March

Key Points

  • Veritus Agent deployed its first AI collections agent at a medical payments firm six weeks ago, generating 4,000 outbound calls and $50K in collections in the first month.
  • Co-founder Joshua March, who scaled a contact center software company to $15M ARR before acquisition, is expanding to five new customers across fintechs, banks, and solar collections agencies.
  • Veritus charges usage-based pricing for servicers and agencies, but offers outcome-based pricing tied to collections results for fintechs and banks to align incentives as volume scales.
Veritus Agent builds AI for consumer lending collections — 4,000 outbound calls and $50K collected in first month

Summary

Joshua March is the co-founder and CEO of Veritus Agent, which builds AI agents for consumer lending. The platform handles sales, servicing, and collections for fintechs, banks, credit unions, and servicers.

March came to the space with direct experience. He built a contact center software company to $15M ARR before selling it, then worked at a Web3 credit fund investing in emerging-market debt buyers doing collections and servicing. That background led him to automate the space with AI.

Early results

Veritus brought its first design partner, a medical payments collections firm, live six weeks ago. The agent made 4,000 outbound calls and collected $50K in the first month. March treats this as a strong proof point while acknowledging the company is still early. He is now launching with five additional customers, including a fintech adding Veritus to its sales conversion funnel and collections agencies in the solar space.

Pricing

The pricing model splits by customer type. Servicers and collections agencies pay on usage. Fintechs and banks prefer outcome-based pricing tied to collections or sales results. That structure aligns incentives and becomes more lucrative as volume scales.